At Regal33, your personal data is handled with the utmost care. This Privacy Policy explains exactly what we collect, why we collect it, and how your rights are protected.
This Privacy Policy ("Policy") is issued by Regal33 ("we", "us", "our", "the Platform") and applies to all personal data collected from users ("you", "Player", "Member") who access or use the Regal33 online gaming platform at regal33.cam and any associated services, mobile applications, or communications channels.
Regal33 is committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy explains: what personal data we collect; the purposes and legal bases on which we process it; the circumstances, if any, under which we share it; your rights in relation to that data; and how to contact us if you have concerns or requests.
By registering an account on Regal33 or otherwise using our Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you should not create an account or continue using our services.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Regal33 collects only the Personal Data necessary to operate our platform, comply with applicable legal and regulatory obligations, and deliver the services you have requested. The categories of data we collect are outlined below.
Regal33 does not collect or process special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — except where expressly required by applicable law or where you have given explicit consent for a specific and limited purpose.
Regal33 processes your Personal Data for the following specific purposes:
Regal33 processes your Personal Data on one or more of the following legal grounds, depending on the specific processing activity:
Regal33 does not sell, rent, or trade your Personal Data to third-party organisations for their own marketing purposes. We may share your data with the following categories of recipients only where necessary and only to the extent required:
All third-party Data Processors acting on behalf of Regal33 are bound by written data processing agreements requiring them to process Personal Data only on our documented instructions and to apply appropriate technical and organisational security measures.
Regal33 uses cookies and similar tracking technologies on our Platform. A cookie is a small text file placed on your device when you visit a website. We use cookies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content.
The categories of cookies we use are as follows:
Regal33 retains your Personal Data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable law or regulatory obligation, whichever is longer. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures.
Regal33 implements technical and organisational security measures commensurate with the risk level associated with the Personal Data we hold. These measures include, but are not limited to:
While Regal33 takes every reasonable precaution to protect your data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you suspect any unauthorised access to your Account or misuse of your Personal Data, please contact our support team immediately.
Subject to applicable data protection law, you have the following rights in relation to the Personal Data we hold about you. To exercise any of these rights, please contact us using the details in Section 14 of this Policy.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the Personal Data we hold about you and information about how it is processed. We will respond within 30 days of receiving a verifiable request. |
| Right to Rectification | You may request correction of inaccurate or incomplete Personal Data. Some corrections may require identity re-verification. |
| Right to Erasure | You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires its retention. |
| Right to Restriction | You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested or while an objection is being assessed. |
| Right to Data Portability | Where processing is based on consent or contract and carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format. |
| Right to Object | You may object to processing based on our legitimate interests, including direct marketing. We will cease processing for marketing purposes immediately upon receipt of such an objection. |
| Right to Withdraw Consent | Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. |
Regal33 will not charge a fee for responding to rights requests unless a request is manifestly unfounded or excessive, in which case we may charge a reasonable fee or decline to respond, with written justification. Identity verification will be required before we action any rights request.
Regal33 operates a strict minimum age policy of 21 years of age for all registered Players. The Platform is not intended for and does not knowingly collect Personal Data from individuals under the age of 21.
During registration, we require all applicants to confirm their date of birth. Age verification is further enforced through KYC identity document checks prior to any withdrawal processing. Where Regal33 has reasonable grounds to believe that a Player may be under 21, the Account will be immediately suspended pending verification.
If you have reason to believe that a minor has registered an Account on Regal33 or has provided us with Personal Data without appropriate parental or guardian consent, please contact our support team immediately. Any Account found to belong to an individual under 21 will be closed and any associated funds handled in accordance with our Terms & Conditions and applicable law.
Regal33 primarily processes data within secure data centre infrastructure. Where Personal Data is transferred to service providers or data processors located outside of Malaysia — for example, cloud hosting providers or identity verification platforms operating in other jurisdictions — such transfers are carried out only under appropriate safeguards.
These safeguards may include: contractual clauses binding the recipient to data protection standards equivalent to those applicable in Malaysia; adequacy determinations where relevant regulatory bodies have recognised the recipient country's data protection framework as adequate; or explicit consent from the data subject where appropriate.
You may request information about the specific safeguards in place for any such transfer by contacting our support team using the details in Section 14.
Regal33 reserves the right to amend, update, or supplement this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or our services. The date of the most recent revision will always be displayed at the top of this page.
Where material changes are made to this Policy — particularly changes that expand the scope of data collection or processing, or that alter your rights — Regal33 will notify registered Players by email and/or by a prominent notice on the Platform prior to the changes taking effect. Continued use of the Platform following the publication of a revised Policy constitutes acceptance of the revised terms.
We recommend reviewing this Privacy Policy periodically to stay informed of how we are protecting your information. The current version of this Policy is always accessible via the footer navigation on every page of the Regal33 Platform.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about our data practices, please contact the Regal33 Data Protection team through the following channels:
Six core principles that underpin every data-related decision we make at Regal33 — from account registration to the moment you close your account.
All data transmitted between your device and Regal33's servers is protected by industry-standard TLS encryption. Your login, payment details, and personal information are never transmitted in plaintext.
Regal33 does not sell, rent, or broker your personal data to third-party marketers. Your information is used solely to operate your account and deliver the services you've requested — nothing more.
We collect only the data necessary to run your account and comply with our regulatory obligations. No unnecessary data categories are captured, and data is deleted when no longer required.
Our data handling practices are designed to meet applicable data protection principles and financial services regulations. KYC and AML obligations are fulfilled through secured, audited processes.
You can access, correct, restrict, or request deletion of your personal data at any time by contacting our support team. Marketing preferences can be updated instantly through Account Settings.
We retain data only for as long as required — whether for service delivery, legal obligation, or dispute resolution. When the retention period expires, data is securely deleted or anonymised.
Regal33 is built on trust — transparent data practices, strong security, and a genuine commitment to every Malaysian player's privacy. Questions? Our support team is available 24/7.
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